Program Facilitator

Program Facilitator

The Program Facilitator will be responsible for providing facilitation services for the delivery of our workshops and various training programs with our clients located throughout British Columbia. This role will be primarily responsible for program delivery; coaching, mentoring, career development guidance, assisting with placement and preparing reports and program summaries. Facilitators are expected to provide professional, high quality service to program participants and clients throughout all contact and delivery.


  • Deliver workshops and training programs to various user groups online and in person (*Following protocols outlined by Provincial and Federal Health Officers regarding COVID-19)
  • Assist in online delivery of accent programs
  • Monitor attendance and participation
  • Assess skills development during program delivery
  • Measure training progress to ensure concept delivery and overall program success
  • Guide and/or Facilitate practical hands on program components as required and where relevant experience applies
  • Lead and or assist with community events within workshops or programs
  • Liaise with other facilitators and clients


  • Demonstrated experience delivering and facilitating basic training and essential skills development programs, guiding, coaching and mentoring program participants
  • Experience facilitating to Indigenous groups
  • Demonstrated experience working with those with complex barriers to traditional learning and a range of cultural backgrounds
  • Demonstrated ability to successfully facilitate and communicate with persons with various levels of learning capabilities
  • Experience delivering programs and facilitating to those with barriers to traditional employment and education
  • Excellent problem solving ability


  • Active listening
  • Ability to build strong rapport and connections with program participants
  • Ability to facilitate effectively to those with educational challenges and various levels of learning capabilities
  • The ability to invite and encourage open communication, discussion and dialogue
  • The ability to establish a positive, goal-oriented learning environment to encourage engagement and program completion
  • Ability to develop a thorough understanding of each program, the materials and how to effectively facilitate each program
  • Ability to provide leadership and direction
  • 2 years’ experience facilitating to a variety of audiences


  • Fluency in English, both written and spoken
  • Must be flexible, adaptable and pro-active
  • A great understanding of cultural uniqueness, diversity and community
  • Travel may be required
  • A valid BC driver’s license and a reliable vehicle
  • Clean Criminal Record check
  • Excellent Computer skills: MS Word, MS Excel, MS Powerpoint, Email


  • Post-secondary certificate, degree or diploma in a relevant field (eg. Social Work, Education, Psychology, Human Services, Counselling, Human Resource Management, Facilitation)


  • An equivalent combination of education and experience
  • A criminal record check may be required


This is a contract-based position based on our programming scheduling.